Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Randall has been so great to work with and has explained everything very well. He was a pleasure to work with.
By Angel F.
Response from MobileHelp· Feb 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Efficient & convenient
By Ellen M.
Response from MobileHelp· Feb 16, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Very helpful. Great customer service
By customer
Response from MobileHelp· Feb 16, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
the agent Matt was very helpful in getting me the best item that would be useful.
By Heidi B.
Response from MobileHelp· Feb 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The young man on the phone was very helpful he spoke well and as I have a hearing problem once I told him he was careful about speaking clearly and loud enough for me to hear him well
By Linnet S.
Response from MobileHelp· Feb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Good customer service
By customer
Response from MobileHelp· Feb 16, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Paula was TOTALLY amazing! I feel 100% better about the safety of my husband when I have to run errands and he is alone. I KNOW without a doubt I have made the best decision with this company.
By Carolyn
Response from MobileHelp· Feb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
This system seems perfect for my Mom. Paula helped me through the whole plan and explained everything clearly and easy for me to understand. I'm sure we will be much more comfortable knowing Mom has this protection.
By Sam
Response from MobileHelp· Feb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
