Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
A.J. answered all our questions about the service and equipment. He explained the different cost options and made the purchase easy and simple.
By Nita G L.
Response from MobileHelp· Feb 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
It all works perfectly
By James S.
Response from MobileHelp· Feb 16, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
My consultant Stuart was very informative and helpful
By customer Michelle S.
Response from MobileHelp· Feb 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very nice to work with.
By Richard L C.
Response from MobileHelp· Feb 16, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
This is great peace of mind for your elderly parents who are fall risks!
By Brittany F.
Response from MobileHelp· Feb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
They have all been very thoughtful and kind and patient which is greatly appreciated. They allowed us to think through all the options thank you
By customer
Response from MobileHelp· Feb 16, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
All interaction was very professional and patient with me. I was never on hold and questions were thoroughly answered.
By Sue D.
Response from MobileHelp· Feb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Tony Martin was so nice and patient as I felt like I was rambling as I was answering his question. He told me about the simplest plan for my (suspected dementia case) father which was the Classic Alert. He told me all of the prices. He explained all of the benefits. This is good for me who is a single caretaker for my father while I'm trying not to lose my mind with all of the other daily things that needs to be done.
By Michelle S.
Response from MobileHelp· Feb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
