Patrick was amazing!
Patrick was amazing!
By Reesie D.
Response from MobileHelp· Feb 19, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Patrick was amazing!
By Reesie D.
Response from MobileHelp· Feb 19, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The salesperson, Matthew was patient, personable and answered my questions regarding the service.
By Sally B, C.
Response from MobileHelp· Feb 19, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Just starting with Mobile Help and so far Matthew has been a great help!
By Doris F.
Response from MobileHelp· Feb 19, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I purchased your system for my Mom who is being discharged from a rehab hospital. You were easy to call and took time to explain your best options and exchange program. Sure appreciate the help at such a vulnerable time for our family.
By customer Cindy M.
Response from MobileHelp· Feb 19, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Everyone was so helpful in explaining what I needed after listening to My wants that the whole process was a piece of cake.
By Bob K.
Response from MobileHelp· Feb 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I used Mobile Help last year and was very pleased. Your Customer Service reps are excellent. I am ordering it again to use next month when I will be alone in the house. Johnathan helped me set it all up and was super.
By Grace R.
Response from MobileHelp· Feb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very pleasant sales person
By Doris D.
Response from MobileHelp· Feb 16, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Scott was extremely helpful and explained things thoroughly
By Beverly O.
Response from MobileHelp· Feb 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.