Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very kind and helpful. Felt comfortable discussing the needs of my mother. Was not pressured by sales people.
By Kevin and Cheryl M.
Response from MobileHelp· Feb 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Michael was extremely helpful in providing information on the service.
By Cathy P.
Response from MobileHelp· Feb 21, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I had a good experience with representative. She was very helpful and answered all questions
By Linda R.
Response from MobileHelp· Feb 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The experience was smooth and thorough. Tony was genuine to my needs and helped me understand what I could expect with the device and service I chose. Thank you so much!
By Giselle S.
Response from MobileHelp· Feb 21, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Randall was very informative to answer all my questions. And to even to call me back with other questions I had before my purchase. He really made the experience easy. I have seizures and other health problems that consist of falling and I would recommend this company and products products for everyone.
By Teresa T.
Response from MobileHelp· Feb 21, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Randall was very professional and helpful answering all of my questions. Don't hesitate to call them.
By Kim A.
Response from MobileHelp· Feb 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Paula fantastic and friendly!
By Jessica L.
Response from MobileHelp· Feb 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Representative was super nice and helpful. The options I was given regarding payment was given without any pressure one way or the other. I enjoyed my conversation with Patrick.
By Jean R.
Response from MobileHelp· Feb 21, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
