Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Stewart covered every aspect of how the system works. He was personable and knowledgeable.
By Lois
Response from MobileHelp· Feb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Haven't had to use it but the test try worked.
By Suestitches
Response from MobileHelp· Feb 21, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Sales person was great no pressure. Seems to a great product.
By customerRon
Response from MobileHelp· Feb 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Information given out clear and polite
By customer
Response from MobileHelp· Feb 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Matthew gave a great explanation of Mobile Help and I placed my order
By Rosemarie L.
Response from MobileHelp· Feb 21, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
This review is for the sales process only. Patrick was informative, helpful, and persistent. Thanks!
By Anne C.
Response from MobileHelp· Feb 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Albert helped with all my questions until I understood how the system works. He was very patient. Hopefully it runs as smooth helping my Mother in law understand how to use it
By Kathleen G.
Response from MobileHelp· Feb 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Both Tom and Samantha were great. Very informative and very nice to work with. Very knowledgeable on your product and took the time to answer all my questions.
By customer
Response from MobileHelp· Feb 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
