Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very nice and polite. Explained everything to me
By Alice Razzetti C.
Response from MobileHelp· Feb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Was easy to sign up and had a good experience regarding this issue. Very important issue for a lot of reasons. Thank you!
By Louisa
Response from MobileHelp· Feb 23, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Matthew was extremely helpful and patient. He answered every question and educated me on the whole system.
By customer
Response from MobileHelp· Feb 23, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
As a first time customer, I really appreciated the patience of the operator. I really appreciated that all questions were answered
By Carol N. C.
Response from MobileHelp· Feb 23, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Matthew was very helpful with all I needed to know
By customer Terry M.
Response from MobileHelp· Feb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Customer Service rep was very informative and nice.
By customer
Response from MobileHelp· Feb 23, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Scott was polite, knowledgeable, professional
By customerGeorgia
Response from MobileHelp· Feb 23, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Very pleased with person I talked with. Very impressed with the fact that all customer service employees speak English. I look forward to having a very long, safe life with this coverage. Thank you
By Linda T.
Response from MobileHelp· Feb 23, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
