Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The knowledge of the product and the salesman walked me right thru it and answered my concerns about the necklace and what to expect
By DONALD M.
Response from MobileHelp· Feb 25, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Our sales person, Angel, was very helpful and thorough answering questions.
By Susan
Response from MobileHelp· Feb 25, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Quick and easy set up. Great customer service from Darren. Peace of mind knowing my Mom has even more people looking out for her.
By Jennifer C.
Response from MobileHelp· Feb 25, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I enjoyed the warm environment and excellent service
By Aimee A.
Response from MobileHelp· Feb 25, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
They were very professional and kept great records
By Bernice B.
Response from MobileHelp· Feb 24, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Michael was incredibly helpful. So patient and caring.
By Barbara D.
Response from MobileHelp· Feb 24, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Great service was very pleased with this service was recommended to use this service to keep my mother safe
By Stephanie M.
Response from MobileHelp· Feb 24, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Great conversation with Scott on the phone. I didn't feel harassed like a different brand. I haven't set it up yet but the phone service was great.
By customer
Response from MobileHelp· Feb 24, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
