The sales person
The sales person was friendly and thorough. Made me very comfortable.
By Timothy D.
Response from MobileHelp· Feb 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The sales person was friendly and thorough. Made me very comfortable.
By Timothy D.
Response from MobileHelp· Feb 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very knowledgeable and kind
By customer
Response from MobileHelp· Feb 26, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I just signed up today. The person on the phone was courteous and knowledgeable. That is my first impression.
By customer
Response from MobileHelp· Feb 26, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Noel answered all my questions about Mobile Help Alert System. I am a new customer. My family will be glad I now monitored.
By Wesley S.
Response from MobileHelp· Feb 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
The best company ever
By customer
Response from MobileHelp· Feb 26, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Bill,....your representative.
By Andrea Shiphorst C.
Response from MobileHelp· Feb 26, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
2nd time around for mobile help. 1st time mom wasn't ready. (Didn't think it was needed) since it went well the first time it's a no brainer for this time. We have had absolutely no issues in the past and looking forward to great service again with them.
By customer
Response from MobileHelp· Feb 26, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Noel was very personable and didn’t rush me through the process. He was thorough with his explanations too It was nice to get a phone call from a live agent instead of a robo call that left a “direct number” that wasn’t a direct number.
By Cris K.
Response from MobileHelp· Feb 25, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!