Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Friendly and knowledgeable representative; reasonable prices; quick delivery.
By Doris Walbridge C.
Response from MobileHelp· Feb 27, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Agent was very helpful and greatly. He explained everything to my understanding.
By cLetha M C.
Response from MobileHelp· Feb 27, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
We were able to go to your website and get step by step instructions on how the program works. When we decided which product we wanted, it was very easy to order. We are excited to receive the product and have our family member safe when we are not there.
By NancyB
Response from MobileHelp· Feb 27, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Scott did a fantastic job of explaining to my 90 yr old mom!
By Sheryl
Response from MobileHelp· Feb 27, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Radai was wonderful and thank you soooo much for your help .
By Kristen B.
Response from MobileHelp· Feb 27, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Samuel was helpful and friendly.
By Kerryann D.
Response from MobileHelp· Feb 27, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Very helpful and patient phone rep
By Catherine
Response from MobileHelp· Feb 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Rick was awesome. Love how he greets people on the phone
By Elisabeth S.
Response from MobileHelp· Feb 26, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
