Easy to get necessary information
They gave me just the information I wanted. No sales pressure. Sign up was easy.
By Marcia
Response from MobileHelp· Mar 1, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
They gave me just the information I wanted. No sales pressure. Sign up was easy.
By Marcia
Response from MobileHelp· Mar 1, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
A safety for love ones
By Carolyn W.
Response from MobileHelp· Mar 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Tony was amazing and worked with my specific needs and wants.
By Tamara C.
Response from MobileHelp· Mar 1, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Signing up and getting started was great. Just starting. If there services are good I will update.
By MIKE H.
Response from MobileHelp· Mar 1, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer service on setting up the device…very friendly and helpful.
By Lucille B.
Response from MobileHelp· Mar 2, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
My representative, Paula was very good, she answered all of my questions, was truly concerned about making the correct choice of equipment to meet our needs. No hard sell and gave me time to confer with my mother and siblings about our choices. Paula is really top notch! Thank you!
By Randy R.
Response from MobileHelp· Mar 2, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The representative was extremely knowledgeable and was very patient and answered any and every question that I had in a way that cleared up my doubts
By Alice Beam. C.
Response from MobileHelp· Mar 2, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Helpful personnel
By George S.
Response from MobileHelp· Mar 2, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.