Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The process was very easy and looking forward to trying out this system. The service was prompt and straightforward.
By customer
Response from MobileHelp· Mar 2, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Michael was very friendly and helpful. He thoroughly explained the service and answered all my questions. I believe mobile help will give my family peace of mind when we aren’t not with our mother.
By Jean M.
Response from MobileHelp· Mar 2, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Scott was very helpful and informative considering my mother’s situation. Recommended the best for her. Thank you, Scott.
By Mark M.
Response from MobileHelp· Mar 2, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Speaking to Mark was a great experience he was very helpful and knowledgeable. Mark also helped in deciding which program to get, he also explained the system to both myself and my mother who will be getting the unit. Thank you Cindy Ruggles
By Cindy R.
Response from MobileHelp· Mar 2, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Instructions are easy to understand. Agent was very good. 👍
By customer
Response from MobileHelp· Mar 2, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mobile Help rep made it simple and easy to set up an alert system for my 84 year old mother.
By TB
Response from MobileHelp· Mar 2, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I like the price of it
By customer
Response from MobileHelp· Mar 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
your rep was efficient and straightforward. With sense of humor. And clearly explained how system worked.
By customerJohh S.
Response from MobileHelp· Mar 2, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
