Explanations were through
Explanations were through
By customer
Response from MobileHelp· Mar 2, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Explanations were through
By customer
Response from MobileHelp· Mar 2, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Thorough and clear customer service and an equitable deal without buying equipment made me decide to try Mobile Help. Will let you know after 3 months.
By Jimmy W.
Response from MobileHelp· Mar 2, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I'm just relieved to be getting a system that can help me in an emergency, since I live alone.
By Ellie
Response from MobileHelp· Mar 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Great, fast, and affordable!
By customer
Response from MobileHelp· Mar 2, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer service Easy to work with.
By Carol S R.
Response from MobileHelp· Mar 2, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
JB was very patient with me. He explained everything and what would be the best payment schedule for my issue.
By Judi S.
Response from MobileHelp· Mar 2, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Paula is the representative that answered when I first called. From the beginning, she answered every question that I had, and even some that I didn’t know to ask. I called about some protection for my mother, and she listened while I explained our situation. She told me about all of the options that she could offer. I told her that I wanted to do some more research (this was my first call) and she advised me on some of the questions that I needed to ask, and said that she would follow up with me in a few days. She did what she said she would do, and by that time, I knew that I would be using Mobile Help.
By Thai
Response from MobileHelp· Mar 2, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very helpful. Explained everything well.
By customer
Response from MobileHelp· Mar 2, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.