He was very informative
He was very informative
By customershannon
Response from MobileHelp· Sep 14, 2024
Thank you for your comment! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
He was very informative
By customershannon
Response from MobileHelp· Sep 14, 2024
Thank you for your comment! If you ever need us, please don’t be afraid to reach out.
Aaron was very helpful. He answered all of the questions I had and the instructions were easy to understand.
By Gena J.
Response from MobileHelp· Sep 14, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The prie of product customer service and delivery time
By william
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very helpful in helping get my 9o year old mother signed up.
By George C.
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I wasn’t told that the person that helped me would get credit for the sale, Paula worked with us and I needed to get clearance from the bank. I called back and got Tony he finished the deal.Paula called me back not knowing we completed it. Then she told me that Tony got credit ☹️
By customerJoan L.
Response from MobileHelp· Sep 14, 2024
Thank you for your review, and taking the time to bring this concern to our attention. Our Sales team will review your order and ensure that the credit goes to the right person. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I received what I ordered
By Michael R.
Response from MobileHelp· Sep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
New to service, great explanation of service and how it works.
By customer
Response from MobileHelp· Sep 4, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Friendly helpful service. Didn’t especially like all the stuff after I signed the document.
By customer
Response from MobileHelp· Sep 4, 2024
Thank you for your review of our service! If you ever have any questions or concerns please reach out, we are always happy to help!