Top of the line
Top of the line medical alert
By customer
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Top of the line medical alert
By customer
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Explained everything we needed to know about safety in and out of the house.
By customer
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Francine was knowledgeable, kind, patient and very helpful.
By Lkelly
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Outstanding service and help in setting up. These days this is especially rare. Also my little grandson accidentally set off an alarm and not only did they respond immediately, with three calls, but they were very nice and understanding about the accident. No wonder this is a top ranked company in this field.
By Norman
Response from MobileHelp· Mar 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
He was very knowledgeable, and very patient throughout the whole process
By customer
Response from MobileHelp· Mar 3, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Very clear explanation of your services and very prompt call backs. I am impressed w/ your employees👍
By customer
Response from MobileHelp· Mar 3, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Nathan Carter was a great help! He Answered all my questions. He knows his product very well! Thanks for giving us the great customer care and confidence in Mobile help. Great Job Nathan Carter!!!!!
By William R.
Response from MobileHelp· Mar 3, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
This is the first medical alert system I’ve ever purchased, nor did I know anyone who had one. I had so many questions, as I started my search without absolutely no knowledge about medical alerts. I was so fortunate to find Nathan. He helped me immensely….answered all my questions as well as any I didn’t know I had!! I received my system 3 days ago and, so far, I’m very pleased. So very easy to set up!! Thanks, Nathan.
By DIANNE G.
Response from MobileHelp· Mar 3, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.