Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Quick and easy to order. Easily explained options to me. Very personable. So far so good. Looking forward to receive and get my mom protected.
By customer
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
My consultant (Tom) was very patient as I compared plans. I also had to provide information to my siblings to get their input. He was always pleasant and called back multiple days in a row when I ask him to.
By customer
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Connected quickly with a representative who was quite helpful
By customer
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Very friendly and helpful very professional. Made me feel like I was the only one in room.
By Melissa F.
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Very thorough when getting the product, seemed to really care about my MIL quality of life
By Suzye
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
SCOTT extremely helpful and patient in answering ALL my questions. And that is what solidified that this is the company I would like to deal with. Look forward to any future contacts with Scott and other representatives.
By Brenda S.
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Great customer service, efficient but professional. Costs are comparable and affordable
By Lisa L.
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Samantha was very good
By Kerry R.
Response from MobileHelp· Mar 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
