Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Nathan was great- answered all my questions-he made it a very easy process!
By Jeffrey J.
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I haven't had an event to report, I'm just happy to have your dive at home in case of an emergency. I hope I never have to use it!!!
By Phillip
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great, the best offer I have had yet.
By Galen M.
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samantha was very nice and helpful and didn’t show any frustration when I didn’t understand and explained things until I was clear. Great job!! 👍
By customer
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The customer service was great. The process to order was easy
By Andrew F.
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Nathan Carter was an excellent example of a stellar representative. He was very patient with all my questions.
By customer
Response from MobileHelp· Mar 6, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I haven't needed to use the device since I received it. The sales person was knowledgeable and answered all my questions.
By Linda
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Professional, informative, friendly
By customer
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
