Albert was excellent
Albert was excellent, he was patient, extremely knowledgeable and a pleasure to deal with.
By customer
Response from MobileHelp· Mar 8, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Albert was excellent, he was patient, extremely knowledgeable and a pleasure to deal with.
By customer
Response from MobileHelp· Mar 8, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Samuel is so knowledgeable and helpful! He made the process so smooth and easy for me to get my mom started on your services. Thank you to your company for hiring such great, friendly service reps.
By TENNY S.
Response from MobileHelp· Mar 8, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Albert was "amazing"! He was so pleasant to speak with, He was very helpful with setting up the product and so patient with explaining all of the details to my 90 year old mother who lives alone. Her safety has been a big concern for me. She a hard sale, but Albert made it so easy for her to understand and she made the purchase. Albert deserves "10" stars!! Betty Gunder
By Betty
Response from MobileHelp· Mar 8, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Everyone helpful
By joan
Response from MobileHelp· Mar 8, 2024
We are here for you whenever you need us!
They all could speak good english
By jhb
Response from MobileHelp· Mar 8, 2024
We are here for you whenever you need us!
Quick and simple ! Samuel made it easy
By Steven P.
Response from MobileHelp· Mar 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Helpful in the order. Ì hope I can do a better review once I receive it and try it
By customer
Response from MobileHelp· Mar 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great customer service on the front end. Just ordered the system today so we'll see how the follow up goes. So far an A+.
By Kurt
Response from MobileHelp· Mar 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!