Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Nathan was very helpful in sharing package features. His followup was perfect.
By Mark in South C.
Response from MobileHelp· Mar 9, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Called to inquire about a system for my mom and all my questions were answered. I felt confident about this system so I ordered immediately. Happy to have this for my mom to bring her and our family a little peace of mind - but I hope she never needs it!! But if she does, we are NOW prepared.
By customer
Response from MobileHelp· Mar 9, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Very friendly and knowledgeable. Explain clearly
By Jessie R.
Response from MobileHelp· Mar 9, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Michael spoke with me on the phone and explained everything in detail. I just received the device and it was super easy to set up. Now Mom and I both are a little more at ease knowing she has someone to watch over her at all times!
By Amy C.
Response from MobileHelp· Mar 9, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The process was fast and smooth I understood everything that was explained to me and I’m really looking forward to having this new system
By Mary
Response from MobileHelp· Mar 9, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Technical Support person was knowledgeable, patient, and understanding as he talked/walked us through process of setting up and testing all the various components of the Mobil Help System I had contracted for. The individual then walked us through process of doing monthly tests of components and how to prperly use the fall alert pendant.
By Ed M.
Response from MobileHelp· Mar 9, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great experience. Friendly sales person. Got all the info I needed to make a good purchase.
By customer
Response from MobileHelp· Mar 9, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The patience of the rep was awesome! I recommend this service. You won't be sorry
By Cynthia L. S.
Response from MobileHelp· Mar 9, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
