Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Everything was what I was looking for in a devise for my mother. Mathew was very clear and knowledgeable.
By customer
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Excellent Representative.
By Bette M.
Response from MobileHelp· Sep 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stuart Hershey did a great job giving me the device’s information and answering this retired ICU nurses intense questions about how it all will work. It is for me and he made me feel very secure about using it. Thank you, Margaret Melissa Bass
By Margaret B.
Response from MobileHelp· Sep 14, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Great Customer Service. Easy to understand.
By Donelle
Response from MobileHelp· Sep 14, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Paula was a very nice person to deal with. She knew the product and explained it very well. She answered my questions of concern and told me of the savings and costs of the product I was asking about.
By mike
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Salesman (Caven P.) Was very helpful
By customer G.
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Caden was professional, friendly and explain and answered my questions. Delight to speak with him
By Neita
Response from MobileHelp· Sep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Our salesperson was wonderful and so helpful. Give her a raise. I mean it. That's who you want to represent your company. Raise and a promotion!
By Kendra
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
