Customer service and ordering was…
Customer service and ordering was amazing!
By Connie
Response from MobileHelp· Mar 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Customer service and ordering was amazing!
By Connie
Response from MobileHelp· Mar 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Michael was kind, understanding, and patient. I placed a request for information, and didn't expect a call right away. I was going through a very emotional and difficult day, and Michael was understanding and made sure someone contacted me back. I was able to speak to Michael again and felt that my needs were met, while also having a personal interaction and not someone just selling me something. I can't speak on the product as the interaction was about getting the product, but the customer service and care has been truly wonderful.
By Marilyn
Response from MobileHelp· Mar 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Elam was knowledgeable about the products and was a good listener. He understood our needs and met our expectations of an excellent experience. We rate 5 stars.
By Carolyn
Response from MobileHelp· Mar 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
AJ my representative called me almost immediately after I submitted more information and a quote. He was super nice, knowledgeable and not pushy. He explained many options and plans and led me to make an educated decision. The whole process was positive and went smoothly. I was actually not going to commit but rather just get info but as our conversation continued it was a no brainer for me not to get this service for my friend. I would highly recommend this company to anyone who is in need of this service.
By customer
Response from MobileHelp· Mar 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Good rep & features..nicely affor Dable
By RONALD A.
Response from MobileHelp· Mar 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Patrick is great!!!!!
By Melissa
Response from MobileHelp· Mar 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I wanted it He was so helpful and easy to understand. I new I wanted it. So happy to get. It will be peace of mind.
By Mrs. Patsy Woodham C.
Response from MobileHelp· Mar 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Easy to set up and yes. My only gripe is the extra wall mount button is very difficult to mount. Should have stick on pads and no screws
By Dave Byrne :.
Response from MobileHelp· Mar 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.