Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Edward was very helpful and explained everything to my satisfaction.
By customer
Response from MobileHelp· Mar 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very helpful in getting things started. Explained how the unit works so my 90 yr old mother could understand what she was getting and how easy it was to get signed up for the service.
By customer
Response from MobileHelp· Mar 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Claire was fantastic to work with
By paul F.
Response from MobileHelp· Mar 13, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The representative i was fortunate enough to speak with, Samantha, was knowledgeable, professional and personable. She knew the product backward and forward. Samantha was patient in answering all my questions and concerns. A terrific employee!
By Claudette
Response from MobileHelp· Mar 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Customer service is awesome!
By customer
Response from MobileHelp· Mar 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Salesman was super helpful!
By customersusie
Response from MobileHelp· Mar 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Easy and straight forward answers
By Wesley W.
Response from MobileHelp· Mar 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great experience
By J46038
Response from MobileHelp· Mar 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
