So far so good
So far so good
By customer
Response from MobileHelp· Mar 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
So far so good
By customer
Response from MobileHelp· Mar 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I spoke with Samuel, he was very kind and patient. We also had a few laughs together. He is very knowledgeable regarding his work. Appreciate him very much.
By Beverly
Response from MobileHelp· Mar 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
My conversation with Nathan was pleasant. He explained everything well and made sure I understood how it all worked and answered all of my questions. I was very satisfied after my purchase.
By Terri K.
Response from MobileHelp· Mar 15, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Company rep was excellent, very knowledgeable about product and the various payment plans
By customerpatti M.
Response from MobileHelp· Mar 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The agent I spoke to was very friendly and helpful. I got something that will be the best option for me.
By Patti K.
Response from MobileHelp· Mar 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Marquese was great today with ensuring me of all costs, and finally… reminding me that my mom just having a recent fall, it was so important that she come first and he taken care of by giving us all a piece of mind having mobile help as another one of her angels. Thank you all so much for having affordable help.
By Jess H.
Response from MobileHelp· Mar 15, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
I already have more peace of mind knowing it is coming. the original salesman was most patient and knowledgeable. Then the lady I called with a question was most helpful
By Grandma S.
Response from MobileHelp· Mar 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Great explanation of coverages and plans
By Dale C.
Response from MobileHelp· Mar 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.