We used your equipment before and were…
We used your equipment before and were pleased
By Sandra L K.
Response from MobileHelp· Mar 16, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
We used your equipment before and were pleased
By Sandra L K.
Response from MobileHelp· Mar 16, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
I just signed up. They answered every question I had. They explained things in easy to understand language. They have good customer service. They sent me information about my account as soon as I paid for services and I received a prompt email with attached detailed invoice.
By Deanna Ferris R.
Response from MobileHelp· Mar 16, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Set up and customer service were easy and stress free.
By M K.
Response from MobileHelp· Mar 16, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Customer Service was very professional and helpful taking my order for the mobile push-button device.
By Gwen L.
Response from MobileHelp· Mar 16, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sales rep " Tom" was great!
By Robert C.
Response from MobileHelp· Mar 17, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Compared another vendor and Mobile Help. I chose Mobile Help since they manufacture the equipment needed. Stuart was very helpful and answered all of my questions. Pricing was also a factor as MobileHelp was $60.00 less expensive.
By Sally
Response from MobileHelp· Mar 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Rich took care of me and did a Excellent job explaining everything. Hope the rest of my experience is as good as that.
By Charles
Response from MobileHelp· Mar 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Fast response. Satisfied with answers to my many questions.
By Zandra P.
Response from MobileHelp· Mar 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.