Your sales agent was very clear…
Your sales agent was very clear regarding the product , and very considerate.
By Jackie W.
Response from MobileHelp· Mar 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Your sales agent was very clear regarding the product , and very considerate.
By Jackie W.
Response from MobileHelp· Mar 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Your coverage....to be told that I will be covered anywhere I go (even out of state) made all the difference to me. I thought it would cover me in the house and out in my yard. Woohoo!!!👍
By Marybeth
Response from MobileHelp· Mar 20, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Your sales person Donna was very knowledgeable and answered all questions wonderfully. I feel comfortable knowing that my mom will be safe and protected using your system.
By Antonya L.
Response from MobileHelp· Mar 20, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Your technical support team Your technical support team I had the pleasure of speaking to first John And then, Harry, I realize that my sister-in-law‘s name was on the account and it wasn’t mine and so it wouldn’t let me sign on after I tried it once when John sent it the password change I got it OK but it wouldn’t work either. I then called back Had to wait or had the option of you calling me back I chose to wait. When I was speaking to Harry, I realized that my sister-in-law‘s name was on it and it wasn’t my account. Harry took care of that right away. He got that working he got my password to work. He helped me put stuff on my information , and all while being very friendly and professional people. We got it all done and your ears service was fantastic for the password reset problem thank you, John and Harry. Elaine Borkowski
By Elaine B.
Response from MobileHelp· Mar 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Your representative had gone through an experience where your system saved him. Very convincing
By Edwin W. C.
Response from MobileHelp· Mar 22, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Top tier #1 customer service. Stewart was patient with me and listened to me, and ask the appropriate questions to help me choose the Best MobileHelp plan available,for my father's safety and peace of mind while home alone. Thank you for caring.
By Tuesday
Response from MobileHelp· Mar 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Pricing. Gentleman explained everything well
By Nancy F.
Response from MobileHelp· Mar 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Rep knowledgeable and friendly.
By George C.
Response from MobileHelp· Mar 22, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.