Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Knowledgeable, helpful and courteous. The representative took the time to answer my questions and make sure I purchased the right equipment for me.
By Ted S.
Response from MobileHelp· Mar 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Thank you Noel. He was very patient, polite, & positive!
By customerK
Response from MobileHelp· Mar 20, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Matthew answered all questions professionally and was very helpful.
By S B.
Response from MobileHelp· Mar 20, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Jonathan was awesome!!!
By Laura
Response from MobileHelp· Mar 20, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
All my questions were answered. Explained everything very clearly. Good customer service
By Cindy K.
Response from MobileHelp· Mar 20, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Donna the costumer service representative was excellent. Very polite and professional.
By culstomer
Response from MobileHelp· Mar 20, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The representative I spoke to was friendly and helpful. She made sure I got everything I needed and assured me my equipment would be sent out promptly. I love that you have a lock box available as I hadn't thought of that.
By ANNE B.
Response from MobileHelp· Mar 20, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
The explanation of your service was clear and convincing---My current alert device has not been entirely satisfactory and though I can't afford your full service I feel I will have a more satisfactory experience.
By Sandy T.
Response from MobileHelp· Mar 20, 2024
Thank you for your review! If you ever need us, please don’t be afraid to reach out.
