Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Process was quick and easy. So long as the device operates as advertised, it should be easy to use.
By customer
Response from MobileHelp· Mar 22, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Excellent, Patrick was so helpful and kind!!!!
By customer
Response from MobileHelp· Mar 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very thorough and informative.
By Howi D.
Response from MobileHelp· Mar 22, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Setting up service was easy because Matthew was a true professional!
By Beverly W.
Response from MobileHelp· Mar 22, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Patrick was helpful and very professional
By customer
Response from MobileHelp· Mar 22, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Patrick was. Very knowledgeable was very patient while I looked for my credit card very helpful 100 present Georgia A Junod
By customer
Response from MobileHelp· Mar 22, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Richard was very knowledgeable and patient with me as I took notes. When I asked him to stop and repeat, he was not at all upset about it. I added options several times. I'm happy with the final product.
By K M.
Response from MobileHelp· Mar 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very clear comparisons of available plans were given. Clear info on what to expect in the box
By customer
Response from MobileHelp· Mar 22, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
