Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
It was a pleasure working with Patrick. Very helpful and answered all our questions.
By Barb M.
Response from MobileHelp· Mar 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
He explained everything well.
By customer
Response from MobileHelp· Mar 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very informative and explained things well
By deb S.
Response from MobileHelp· Mar 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I feel so much safer now knowing Mobile Help is an angel on my shoulder looking after me. I like the feature of being able to push the button in center of my necklace alarm to be able to talk with someone without having to fall to communicate with you, in case I should possibly wake up feeling bad, dizzy, or disoriented.
By BETTY S.
Response from MobileHelp· Mar 27, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
THE MAN FROM MOBILE HELP COULD UNDERSTAND MY SPEECH EVEN THOUGH I HAVE A SEVERE SPEACH DISORDER. HE SAID THA MY BRACEL,ET WAS WATER PROOF AN FALL-DETECTING. THAT'S AWSOMEE IF THAT'SS TRUYE.
By VERA H O.
Response from MobileHelp· Mar 27, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Staff is Professional Easy set up
By Daughter of T.
Response from MobileHelp· Mar 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Samuel was very helpful in helping me figure out what I need right now and then upgrade as my situation changes. Was not pushy, but made sure I knew what all plans provided. I would highly recommend this service.
By Judy
Response from MobileHelp· Mar 27, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Matthew was amazing in explaining everything to me
By Karyn
Response from MobileHelp· Mar 27, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
