9-16-24
Just a wonderful associate to work with, he was very polite and respectful.
By Sharon T E.
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Just a wonderful associate to work with, he was very polite and respectful.
By Sharon T E.
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The customer service representative was knowledgeable, very informative, and answered all my questions.
By Mr. & Mrs. M.
Response from MobileHelp· Sep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
The customer service rep was polite and answered answered all my questions. He didn't pressure me but accepted my comment that we wanted to think about it. We thought about it and I called back and placed the order.
By Sharon G.
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very easy to set up. Good customer support. waterproof watch, and overall a good experience Best price!
By customer Suzanne R.
Response from MobileHelp· Sep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
My operator was very courteous and helpful.
By Shawn L.
Response from MobileHelp· Sep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very helpful
By customer
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Both Samantha and Cynthia are a tremendous asset to MobileHelp. They were courteous, very professional and answered all our questions. Highly recommend!
By customer
Response from MobileHelp· Sep 21, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Answered questions promptly and completely. Was able to complete the purchase on a Saturday in about 15 minutes.
By customer
Response from MobileHelp· Sep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.