Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
The guy was very helpful, just the amount he said was different from what came out of my banking🤦🏼♀️
By customer
Response from MobileHelp· Jan 31, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Patience Understandable Spoke slowly
By customerBrenda M.
Response from MobileHelp· Jan 30, 2024
hank you for sharing your feedback! Others can benefit from what you have to say!
The customer repwas
By customerVirginia G.
Response from MobileHelp· Jan 29, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Clear concise answers. Not "pushy" gave complete information.
By Michelene M.
Response from MobileHelp· Jan 29, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Super friendly and easy to work with!
By Patty B.
Response from MobileHelp· Jan 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Agent answered all questions
By Harold Ray N.
Response from MobileHelp· Jan 24, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Overall my experience was very good. The only problem I had was reviewing the payment terms. This seems to be a standard problem with most websites. Your system would not allow me to enter my own title. I finally figured out how to enter my own title.
By Jim
Response from MobileHelp· Jan 22, 2024
Thank you for your review of our service! We certainly apologize for any trouble you have experienced while placing the order from the website. Your feedback helps us improve.
The only reason I did not give a five star. Is that they tried to upsell me on products that I was not sure about. After discussing it with the sales person, they then realize that we only needed a certain amount of things.
By customer
Response from MobileHelp· Jan 22, 2024
Thank you for sharing your feedback. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
