Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The customer service rep, Mark, was great. He explained everything in detail and was up front in regards to pricing and our needs.
By Sherry C.
Response from MobileHelp· Mar 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Our telephone counselor, Samantha, of your firm, to whom we spoke about benefits and the plan description was, without question, knowledgeable, courteous, and patient. She was patient, because our situation involved some complexities, of which she handled masterfully and in an unflappable manner. She is special, so a special thank you goes to Samantha from us!
By JustChales
Response from MobileHelp· Mar 31, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Bill is very kind and friendly and helpful.
By Fern
Response from MobileHelp· Mar 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The consultant was helpful, personable and very clear when contacted.
By customer
Response from MobileHelp· Mar 31, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
It was very easy and representative was great
By Ron C.
Response from MobileHelp· Mar 31, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
MobileHelp Rep was very friendly, informative and considerate.
By Joan M L.
Response from MobileHelp· Mar 31, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Ms Francine was very helpful.
By customer
Response from MobileHelp· Mar 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
John made it easy to understand. If I like the product as much, I'll be happy.
By Not H.
Response from MobileHelp· Mar 29, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
