Both Bill and Matt were very helpful…
Both Bill and Matt were very helpful and made the process seamless.
By customer
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Both Bill and Matt were very helpful and made the process seamless.
By customer
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Stuart made me feel comfortable about the decision to choose Medical Help. I hope my mom doesn’t fall again, but this gives me comfort that help is near by.
By Ann
Response from MobileHelp· Apr 5, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I just got off fone with Albert and he helped me make decision after all emails and fone. I have to confirm order but I liked him
By Sharon P.
Response from MobileHelp· Apr 5, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The women Paula was fantastic. Answered my questions and was so kind.Im looking forward to a long and happy association with this company.
By Liz
Response from MobileHelp· Apr 5, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stuart Hershey made my experience delightful. He explained everything and in terms I could understand. He was knowledgeable about the product and was professional as well as compassionate.
By Janice S.
Response from MobileHelp· Apr 5, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Tony was very knowledgeable and helpful without pressure and we appreciated his patience and time spent discussing our options.
By Cynthia B.
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I've been looking for a system that 1. Isn't ugly and 2. Won't make me look like an incapacitated old lady. This can be worn under my blouse, so that's a real plus. Mark explained everything SO clearly I had no questions. Also, the fees are extremely reasonable.
By Polly S.
Response from MobileHelp· Apr 5, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Aaron was very good and patient during this process
By Ellen
Response from MobileHelp· Apr 5, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.