Good Honest people to work with
Good Honest people to work with
By JUDY T.
Response from MobileHelp· Feb 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
Good Honest people to work with
By JUDY T.
Response from MobileHelp· Feb 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Customer service representative knowledgeable, courteous and professionable.
By Ramon Vélez J.
Response from MobileHelp· Feb 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Initially, the wrong unit was sent to me, but it was quickly replaced with the correct one. It doesn't look exactly like the add in AARP magazines, but it seems to work well.
By Kay R.
Response from MobileHelp· Feb 7, 2024
Thank you for sharing your feedback. We're happy you were able to receive the correct equipment and are staying safe.
The gentleman was nice & thoughtful about getting me started. He explained everything so I would know what to do.
By customer
Response from MobileHelp· Feb 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Just have put On my Neck device
By Daryl & Elizabeth C.
Response from MobileHelp· Feb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I was disappointed that I had to resort using the wired version. I end ed up sending the first and second device together with the one return slip. It ju just seemed difficult. I hope the wired version works
By customer
Response from MobileHelp· Feb 7, 2024
We are happy to have you as part of the MobileHelp family. We're happy to hear you have the correct system that you can rely on when you need help.
Nice and courteous agent
By Mrs W.
Response from MobileHelp· Jan 31, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The customer service agent was polite and thorough in answering my questions. His response was quick. He explained things where I could understand them.
By Donna F.
Response from MobileHelp· Jan 31, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.