Good Experience
Donna was very helpful on the phone.
By JK
Response from MobileHelp· Feb 11, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
Donna was very helpful on the phone.
By JK
Response from MobileHelp· Feb 11, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The rep Rick
By customer C.
Response from MobileHelp· Feb 9, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
we just received and got started. as of right now, i guess everything is okay.
By Todd M.
Response from MobileHelp· Feb 9, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
friendly easy to understan
By customer
Response from MobileHelp· Feb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I had to ask questions versus getting a presentation.
By WEBCLIENT
Response from MobileHelp· Feb 7, 2024
We are happy to have you as part of the MobileHelp family! Thank you for the feedback and we will take it into consideration!
I had a good experience with customer support, very helpful just what I was looking for.
By Greg W.
Response from MobileHelp· Feb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
When we had difficulties with the first system, they recommended an alternative that would work in our home. Tech support has been very helpful. With the first fall, they were immediately alerted, even though they said fall detection doesn't always work automatically.
By DMP
Response from MobileHelp· Feb 7, 2024
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
These services offer peace of mind as parents age. Patrick was very helpful and knowledgeable, giving great guidance. But Lynn in chat was not so on top of her game.
By Michelle
Response from MobileHelp· Feb 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!