Elan was great
Elan was great! He answered all of my questions professionally.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Elan was great! He answered all of my questions professionally.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Explained everything thoroughly
By Sandra
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Patrick was great
By Linda L.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
she was very helpful and knowledgeable.
By Shirley F.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Scott did amazing job Explained everything clearly
By Bonnie B.
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Matthew was wonderful. He was easily understood and his instructions were easy to follow. I did not feel stressed or overwhelmed with information. I would recommend this company to others.
By Pamela F.
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Patrick was very helpful, friendly and it was a pleasure speaking with him. I would give them six stars, but you don’t have that many!
By Jill B.
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I was concerned that my 80 year old sister (who suffers from severe anxiety) would have difficulty understanding how to set-up the unit but the instructions were simple. When she called to test the unit, customer service was very professional and obviously cared about the experience they provided to make her comfortable.
By Elaine sister to J.
Response from MobileHelp· Apr 12, 2024
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!