Quick response
Quick response. Easy set up and use.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Quick response. Easy set up and use.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Our salesman Nathan Carter was awesome he answered all of our questions and directed us to the device that would work the best for my father-in-law. He never made us feel stupid for asking a question and he took his time so as to not rush us. Great Guy!!!
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Everybody was helpful professional and quick.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer service
By Ricardo R.
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The customer service person took a lot of time and answered all my ? Thanks!
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The specialist educated me about different systems, their pros and cons.Mike did not pressure me for a sale. I talked the options over with my mother at her pace a few days later. I was able to answer most of her questions because of the info I received. He was patient with both my mother and I when I called back to order!
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Buying an emergency alert system for my mom was confusing because there are so many and I knew absolutely nothing about how they work. I needed questions answered, something simple and an affordable package. I called MobilHelp, I wish I could remember the name of the gentleman I talked to because he was kind, helpful and not pushy at all. He was the deciding factor I chose MobileHelp!
By Tina E E.
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Informed salespeople. Reasonable price.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.