Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Customer service and sales help was excellent. Quick responses via email. Ease of setting up the account. Quick shipment of equipment.
By customer
Response from MobileHelp· Sep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Very knowledgeable and patient employee. Answered all my questions with no hesitation.
By customer
Response from MobileHelp· Sep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
A very professional gentlemen named Richard was a big help and gracious. Thank you!
By Cindy
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very patient and clear on product
By Sue G.
Response from MobileHelp· Sep 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Elan was very nice. Explain g everything as we go. I fully understood him and appreciate his help
By T J.
Response from MobileHelp· Sep 21, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
A well informed sales rep.
By Kenneth J.
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Noel was very helpful in getting the monitoring set up.
By Tracy P.
Response from MobileHelp· Sep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great service from Samantha and good prices.
By Bruce
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
