Great help and Knowledge of what I…
Great help and Knowledge of what I needed for mom
By Vanessa
Response from MobileHelp· Apr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Great help and Knowledge of what I needed for mom
By Vanessa
Response from MobileHelp· Apr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
They answered my questions without pressuring me to purchase anything.
By Fannie Smiths C.
Response from MobileHelp· Apr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Your rep was very helpful and clear in his explanation.
By Alan
Response from MobileHelp· Apr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The customer service rep made finding and ordering the right system a breeze.
By customer
Response from MobileHelp· Apr 26, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great customer service. All our questions were answered. Quickly received our order.
By customer
Response from MobileHelp· Apr 22, 2024
Thank you for your review of our service!Your positive words mean a lot to us!
Stewart Hershey went above and beyond. He was extremely professional and very though and explained everything to make sure we understood it all and had no questions. He is and employee above and beyond and should be recognized for it.He was so patient and polite and took his time to explain everything including all charges to make sure we understood. There was no extra chargers. He was such a joy to work with him. Thank you!!!
By Christine
Response from MobileHelp· Apr 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Representative was very helpful
By customer
Response from MobileHelp· Apr 22, 2024
Thank you for your review of our service!Your positive words mean a lot to us!
The gentleman on the phone was very very helpful and very very nice. I haven't received the equipment yet so I can't comment on that but the gentleman was very nice.
By Dot
Response from MobileHelp· Apr 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.