great experience very easy to understand
Stuart was very helpful very easy to understand.
By customerjo
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Stuart was very helpful very easy to understand.
By customerjo
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The rep Nathan Carter was so understanding and compassionate but very professional. He explained everything and wasn’t pushy. I am young and to have to face these medical conditions is hard.
By Sharicustomer
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Your personnel on the phone was very knowledgeable and very informed, I was impressed. They did not transfer me to someone else and on and on. Great job. Eleanor Cantrell
By Eleamor C.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Francine was very knowledgeable and helpful.
By Deb
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Excellent Service
By Thomas
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samantha was great on assuring me my mom would be in good hands with mobile health.
By sharon S.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Excellent customer service was not pushing at all heard all my concerns and what we could afford. I would totally recommend this company to fellow people.
By Sarah H.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very Informative, sounds easy to use and gives me piece of mind .
By customer Michael W.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!