Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Nathan in sales was very thorough. Tech support was outstanding with setup. Now we hope we never have to use it!
By Julie H.
Response from MobileHelp· Sep 21, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Representative did an outstanding job explaining the product.
By Carole K.
Response from MobileHelp· Sep 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Great service very patient and kind
By customermark M.
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great service, easy to sign up, listed on Forbes list
By Judith C.
Response from MobileHelp· Sep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Matthew was great. Very patient, even when I asked the same question 2-3 times.
By Robyn S.
Response from MobileHelp· Sep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The thorough way that your customer service rep explained all my choices not pushing the most expensive product but said what each one offered and allowed me to choose what best fit my life style
By DEBORAH W.
Response from MobileHelp· Sep 21, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Stewart was personable and very good at communicating the information about your product. It was also nice that he has personal experience with elderly parents and was able to relate that to what the best safety package would be. My parent's health and environment were taken into account as well. I found it very easy to decide on a package and set it up.
By Alyssa H.
Response from MobileHelp· Sep 21, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very easy to get system. Answered all questions
By customer
Response from MobileHelp· Sep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
