Professional
Professional, personable service.
By Randy D C.
Response from MobileHelp· May 7, 2024
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Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Professional, personable service.
By Randy D C.
Response from MobileHelp· May 7, 2024
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The customer representative, Francine, was very helpful and informative about the system. She answered all my questions and made the process very easy. I really appreciated her friendly assistance.
By Michael
Response from MobileHelp· May 7, 2024
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Very helpful
By Heidi
Response from MobileHelp· May 7, 2024
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Samantha assisted myself and a person I support with a disability. She was very patient and worked with us to figure out the best billing option, online access so that I can assist the person by ensuring the quarterly payments are made, and answered all of our questions. She seemed sincere in her knowledge of the product and belief that this product will provide the peace of mind and necessary help in an emergency. We really appreciated her assistance.
By Lakisha W. and Denise D.
Response from MobileHelp· May 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Michael was so helpful...knowledgeable, polite, no pressure.
By Pam
Response from MobileHelp· May 3, 2024
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They was very helpful and knowledge
By Tammy M.
Response from MobileHelp· May 3, 2024
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Representative was helpful, knowledgeable, and interested in all I had to say. He was able to answer all my questions and made me comfortable with my choice to use this product over all others I had checked into. I will be able to recommend your company to others.
By Melanie
Response from MobileHelp· May 3, 2024
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Great service!!
By customer
Response from MobileHelp· May 3, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!