Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Customer Service gentleman was most helpful, explaining everything clearly, from beginning to end of our conversation.
By Renee
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Everyone was very helpful and courteous in answering questions and getting started!
By Brian W.
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
My family decided to go with another company. We recieved the device but with no instructions for set up. It was a sunday when my sister called customer service. No tech support on weekend. That was 2 strikes and we didn't have the device set up. Canceled immediately. At mobile help i spoke with several people to explain service and very pleased with their knowledge of device and the service provided. The device arrived in 2 days with instructions and tech support is available 24/7. Also the device comes with a lock box for the house key. Thank you mobile help.
By No N.
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
very helpful and polite. Took the time to explain everything and wasn’t a pushy salesperson!
By Margaret M.
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ready for Committee 05/07/2024
By kim.portnergmail.com
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stuart was knowledgeable about the product, explained everything clearly, didn't rush me.
By Teresa
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Awesome representative. Quick and easy.
By Shelly P.
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Easy to use equipment, good follow up by customer service
By Katherine
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
