Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
It's a wonderful experience to have safety wit the thought of only pushing a button! I have nothing but positive thoughts on this product! Barbara G.
By customer
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
You are all super
By Richard B.
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The representative that I spoke with Aaron, was a great help. He also explained everything in detail and made this very easy for us to order. Thank You!
By Bridget T.
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Johnathan was so helpful and compassionate to my fears and concerns about being able to stay in my home.
By Diane K.
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I had a very nice employee of yours being very helpful and patient,, while I worked out some personal issues before buying your device. I would recommend everyone to her. Stacey, very nice lady. Thank you Stacey 😘😀
By customer
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The sales representative Brandy was very helpful & efficient. She clearly explained the product & service. I would recommend Mobile Medical Alert.
By Susan P.
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I based my score on score on the first representative I talked to Scott He was extremely helpful and informative. Answered all my questions and I signed up for your premium plan.Loved his compassion and could understand him completely. He's a great asset to your company.
By Rebecca
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
AJ was very helpful.
By customer
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
