Matthew is very informative and…
Matthew is very informative and helpful. I was very comfortable with him.
By Penny
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Matthew is very informative and helpful. I was very comfortable with him.
By Penny
Response from MobileHelp· May 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Mathew Perry made the experience easy and delightful. He explained the plans so that it was easy for me to follow. He's professional, as well as, warm and pleasant to talk to. You are running a first class operation at your company.
By Sharon
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I liked the fact that the salesperson didn't continue to pressure me into buying the yearly pkg., which would have the better savings but not something I could afford upfront. Emails were sent immediately explaining everything. Salesperson was very courteous.
By Norman M.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very professional, easy choice.
By Tommy H.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Nathan was so friendly and helpful. He asked questions to determine what kind of service we were looking at for my dad. After receiving the email with the details from our discussion, I had a couple more questions. Nathan called me directly instead of replying to the email. Great customer service!!
By Patty
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Thanks for the polite service and answering all the questions
By customer
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very good plan with very good service!
By customerClint B.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The ease of the set up and the nice gentleman that help with that
By Alice A.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.