Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Donna was a great help at getting my dad set up with a system that is perfect for him. Gives us a peace of mind when it comes to dad's safety.
By Helen K.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Samantha was very helpful during the initial encounter and purchase. Today, we set up the system. Testing went well. I called with a tech question, and the man I spoke to ( can’t recall his name) was very thorough and nice. When we tested everything, the response from MobileHelp was quick.
By Charlene
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Idk yet but the guy who set up everything was awesome, super friendly, knowledgeable and a good human being
By Michael.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Paula was fantastic, I’m always hesitant about dealings over the phone but Paula was an absolute pleasure to work with!! Happy Mother’s Day Paula!!
By Keith L.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stacey in customer service was great to work with on my order.
By Ricky S.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The rep, Stewart Hershey was r😚
By William T.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very helpful and friendly. Made setting up a breeze!
By Eric P.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Samantha explained all the plans and the different variations that could aid my father and help maintain his limited independence, while keeping us informed if he has an issue.
By randy G.
Response from MobileHelp· May 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
