Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Excellent presentation by Stacey. All of my questions were answered and I was satisfied with all info I received.
By Patricia M.
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The lady that helped me was knowledgeable, polite and informative
By customer
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
great customer service
By Mildred W.
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Easy set up.
By customer
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Agent was very polite, helpful & informative. Explained things clearly, and was flexible to meet my needs. My parents have had good service from this company for years, and I expect nothing else while I have my service.
By Diane B.
Response from MobileHelp· May 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Representatives Stacy was very helpful.
By Daniel T.
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I received my equipment on time with great instructions to set up and test. Everything was self explanatory. I tested and felt ready to go..
By customer
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samantha was so helpful in explaining everything!
By Wendi
Response from MobileHelp· May 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
