So far we have been very satisfied
So far we have been very satisfied. Good customer service.
By customer
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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So far we have been very satisfied. Good customer service.
By customer
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The representative was very helpful answering all questions and helpful with stuff I needed to know very informative
By Jeana C.
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Michael was very helpful and knowledgeable about the product. He answered all my questions and we are looking forward to receiving the unit for the safety of my mother. Thank you Michael
By Arlis
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The gentleman that helped me set up and test was very helpful
By Virginia Kay M.
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I just signed my mother up. I had great service from Stuart. He was knowledgeable and kind. It was easy
By Lori
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The Rep was very informative and knew all of the answers we asked. We appreciated his help.
By Dorothe
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Scott was great to work with on this’d transaction.
By Gary R.
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Your sales person was quick, efficient and thorough.
By Harry
Response from MobileHelp· May 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.