she was very good
having a good person, helping me
By Ricky T.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
having a good person, helping me
By Ricky T.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Polite, warm, open to questions, able to explain things clearly
By Miriam
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Mark was extremely helpful and patient! His customer service is outstanding!
By Joan G.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Cost aren’t Hidden. Straightforward cancel at any time
By Bernard B.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
My sales agent Marcia was very knowledgeable, courteous and helped me through the process of signing up my mother in law for medical alert pendant and base station along with the slip and fall feature. I did my homework on different companies and this company sold me. Let's hope it works out.
By JOE L.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Excellent customer service by JP!
By Beth
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Aaron Cohen was the rep who called me, and he was pleasant, patient, informative, well spoken, and enjoyable to talk to! No high pressure or condescension. I appreciated the personal experiences he shared with me, as they reminded me that my own mother had a medical alert device in the past.
By LeeVee
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Staci was knowledgeable, helpful, I’m very pleasant.
By Donna O.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!