Very pleasant and helpful
Very pleasant and helpful
By Pushpa C.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very pleasant and helpful
By Pushpa C.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The phone representative, Brandy, was amazing! She answered ALL my many questions, was professional, patient, thorough, and clear. The order process was easy. The signage for terms and agreement was clear and I was able to accomplish it with no difficulty.
By Debra
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Kevin was patient and informative, answering all our questions.
By C.Spinner
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Richard was very patient with me asking my questions. (I'm 86 years old and wanted to be sure I understand the service.) He waited for me to take notes and explained all my question in detail.
By Rebecca N.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great customer service.
By customer
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Randy spoke correct English, was polite and very nice.
By Kevin
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very helpful and polite
By Fred W.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
We haven’t received ours yet but excited to get it! It was very easy to purchase and Stacy was a great help.
By Kim W.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!