Great customer service!
Matthew did a great job providing the service we needed.
By Elaine L.
Response from MobileHelp· Jun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Matthew did a great job providing the service we needed.
By Elaine L.
Response from MobileHelp· Jun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Matthew made our experience easy and answered all our questions.
By Doug B.
Response from MobileHelp· Jun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great customer service.
By customer
Response from MobileHelp· Jun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Paula was very helpful
By customer
Response from MobileHelp· Jun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Scott spoke clearly in English. He was concise and informative
By Rebecca G.
Response from MobileHelp· Jun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very helpful and knew what she was talking about and did not give us a runaround
By customernelda K.
Response from MobileHelp· Jun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The process in researching for a home care medical alert company for a family member is daunting…I persevered. Through my research, many calls and in between my work schedule, my due diligence efforts chose Mobile Help. The safety consultant whom I worked with is Mr. Elan. Mr. Elan was forthright and helpful in answering all my questions and concerns. We are looking forward in receiving our medical alert system that covers ALL bases in TWO days (at no extra cost, and we live in Hawaii!) to give the “piece of mind” that our family needs. Mobile Help is the one! Mahalo nui loa Mr. Elan and Team Mobile Help!
By Jodi L.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samantha did a great job explaining the systems and cost options
By John T.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!