Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
He asked questions instead of making assumptions. She helped me get everything set up on my end and didn't hang up until I was comfortable and knew the plan.
By Cynthia W.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very knowledgeable and explained everything I wanted to know very helpful.
By Jeanne G.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great customer service
By customer
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Spoke with Paula, she explained everything very thoroughly. Your product sounded great. I was impressed with the pricing and the service that you will provide. Paula made everything very easy for me.
By Karen L.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Excellent call with customer service representative for onboarding
By customer
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
My customer service representative was very helpful.
By Leah R.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer service and sales were very helpful
By Charles Motzko, P.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Edward was extremely helpful. I will now feel comfortable with my parents having this service.
By Jamie
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
